Wed, 13 Jul|
WELCOMER TRAINING - North Pembrokeshire TRAINING SESSION 1
Our FREE Tourism Welcomer Training is an Ambassador LITE programme provides enhanced skills to welcome visitors to your local area. It is designed for those in direct contact with visitors, interested in providing an improved information service to support and promote the local tourism economy.
Time & Location
13 Jul 2022, 13:00 – 16:00
St Davids, National Park Visitor Centre And Landscape Gallery, High St, St Davids, Saint David's SA62 6NW, UK
About the Event
All are welcome to register for our Ancient Connections Tourism WELCOMER Training which will take place at Oriel y Parc, St Davids on the afternoon of Wednesday July 13th.
If you're short on time, but want to improve your service to visitors and your local knowledge, our FREE WELCOMER TRAINING is for you. The training takes half a day. It will cover:
- Overview of tourism locally
- Visitor needs – why a warm, informed welcome is important
- Key moments of history and heritage highlights
- Key people, places, paths and pilgrim routes locally
- Local myths and legends
- Key places & pilgrimage
- How to use this information in your business / activities
The training will be particularly suitable for:
- Front line staff at hotels, B&B, Self-Catering, Campsites etc.
- Self catering and airbnb hosts
- Taxi/bus/coach drivers
- Hospitality staff including bar and restaurant waiting and serving teams
- Reception personnel.
- Art and Craft Gallery personnel
- Those looking to increaase their skills with a view to working within the hospitality industry locally.
...and others with similar engagement with visitors.
As well as being informative and full of tangible new skills, it's also great fun and a good way of finding other like-minded people in your community passionate about your place AND networking with local tourism businesses.
In order to recieve a certificate for the the training, 2 x half-day sessions must be completed in full.
Another round of training will be offered in the autumn. Dates tbc
ALL TRAINING IS FREE. The course modules are supported by comprehensive resource packs so that you can continue to learn and revise your learning in your own time.
Business owners and managers can apply for a Ancient Connections Business Subsidy to cover the cost of releasing key staff for two half days. Click here to find out more and apply for the grant.