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WELCOMER TRAINING - NORTH PEMBROKESHIRE. TRAINING SESSION 1

Wed, 23 Mar

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Oriel y Parc

WELCOMER TRAINING - NORTH PEMBROKESHIRE. TRAINING SESSION 1

Our FREE Tourism Welcomer Training is an Ambassador LITE programme provides enhanced skills to welcome visitors to your local area. It is designed for those in direct contact with visitors, interested in providing an improved information service to support and promote the local tourism economy.

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Time & Location

23 Mar 2022, 10:00 – 13:00

Oriel y Parc, High Street St Davids Pembrokeshire SA62 6NW

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About the Event

If you're short on time, but want to improve your service to visitors and your local knowledge, our FREE WELCOMER TRAINING is for you. The training takes half a day. It will cover:

  • Overview of tourism locally
  • Visitor needs – why a warm, informed welcome is important
  • Key moments of history in the locality
  • Key people of note in the locality
  • Local myths and legends
  • Key places & pilgrimage
  • How to use this information in your business / activities

The training will be particularly suitable for:

  • Those with a passion for their place who'd like to increase their skills and engage more with the tourism industry locally.
  • Front line staff at hotels, B&B, Self-Catering, Campsites etc.
  • Taxi/bus/coach drivers
  • Hospitality staff including bar and restaurant waiting and serving teams
  • Reception personnel.
  • Art and Craft Gallery personnel

...and others with similar engagement with visitors.

As well as being informative and full of tangible new skills, it's also great fun and a good way of finding other like-minded people in your community passionate about your place AND networking with local tourism businesses.

In order to recieve a certificate for the the training, 1, half-day session must be completed in full.

Another round of training will be offered in the autumn. If you fail to complete the training in this round, you have the option of completing in the Autumn. Those dates will be announced later this year.

ALL TRAINING IS FREE. The course modules are supported by comprehensive resource packs so that you can continue to learn and revise your learning in your own time.

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